Terms and Conditions
Terms and Conditions
Effective 24 October 2026. These terms govern use of the Orient Spice House website at orientspicehouse.linker.store. Contact us at info@orientspicehouse.com or +91 9319312524 with questions.
1. Website and enquiries
Our catalogue is for information and business enquiries. Sending an enquiry or requesting a quote does not place an order or reserve stock. A sale is agreed only when Orient Spice House and the buyer confirm the product, identified lot, quantity, specification, price, payment, packing, delivery terms and other applicable conditions in writing.
2. Product information
Product descriptions and target specifications are indicative until confirmed for an actual lot. Availability, test results, certifications, origin documents and suitability for a particular destination or use must be checked against the relevant lot and order. No listing by itself is a promise of inventory or regulatory approval.
3. Prices, payment and delivery
Any quotation states its currency, validity, taxes, payment method, delivery terms and charges. We may revise or decline an enquiry before a written order is accepted. Shipment timing, transport mode, responsibilities and documents are determined by the accepted quotation or sales agreement.
4. Buyer information and lawful use
Provide accurate contact, destination and technical requirements. Do not misuse the website, interfere with its security, submit unlawful content or use another person's account without permission. You are responsible for checking any requirements applicable to your intended import, resale or use, together with us before an order is agreed.
5. Website content and third-party services
Text, images and branding on this website are provided for viewing and making enquiries and may not be reused commercially without permission. This store is hosted on Linker.store and may link to independent websites or services. Their own terms and privacy notices apply when you use them.
6. Claims, cancellations and returns
Our Returns, Refunds, Cancellations & Exchange Policy explains how to raise an issue. Specific remedies and deadlines in an accepted sales agreement take precedence, subject to applicable law. Please report concerns promptly with the order and lot identification and supporting evidence.
7. Applicable terms
These website terms are governed by the laws of India, subject to mandatory rights and any different written terms agreed for a particular sale. We may update this page for future website use. An accepted order is governed by the version and sales terms applicable when it was agreed.